Our Story

Passion for technology and customers

NISSEI is all about convenience. This is reflected in the user-friendliness of our soft serve machines, but also in the convenience of our service. Thanks to our innovations and commitment, we make it easy for thousands of businesses to sell the tastiest soft serve available. And we have been doing this for over 35 years.

Inventor of the
2-in-1 freezer cylinder technology

At the end of the ’80s, our founder, Jim van den Bosch, came into contact with the NISSEI Company in Japan. They developed top-quality soft serve machines that reflected three core values: minimum maintenance, a long service life and the very best quality. After being inspired by this vision, Jim decided to bring these machines to the Netherlands.

In his own garden shed, Jim explored how to make these Japanese soft serve machines suitable for the Dutch market. This was followed by an intensive period of developments and challenges, but it all paid off. In 1990, the Dutch arm of NISSEI launched a true technological miracle: the first Giant Combi.

The innovative Giant Combi is the very first machine to use the 2-in-1 freezing cylinder technology. This technology makes it possible to make soft serve and milkshakes with just one cylinder. And with the highest and most stable overrun. This was a unique breakthrough in the European market.

Innovating for the future

Since the Giant Combi was introduced in 1990, NISSEI has helped thousands of businesses to achieve the best yields possible with their soft serve. Businesses are now using NISSEI machines to make soft serve and milkshakes in a multitude of different locations throughout Europe. In the meantime, NISSEI’s innovations continue to surprise people.

Over the years, NISSEI’s soft serve machines have been improved further in terms of user-friendliness and efficiency. For example, by adding modern touchscreens and focusing on energy-efficiency. NISSEI continues to grow and explore, which means you can always rely on sustainable quality in every phase of our service chain.

We do it together

At NISSEI, service goes beyond the basics. When developing our ice cream machines, we always have your experience in mind. Therefore, our ice cream machines offer ultimate ease of use. But even after the installation of your machine, we are at your service. We offer workshops and inspiration to help you get the most out of your machine. And is your ice cream machine in need of maintenance or another service? Then you can always contact the NISSEI Service Center.

The essence of our brand

NISSEI is all about convenience

NISSEI’s primary concern is to maximise convenience for our customers. Besides supplying high-grade soft serve machines, we also aim to create an unforgettable experience for your customers. Our brand philosophy is all about understanding your wishes and those of your customers, and about translating them into innovative and high-quality products.

We realise that the success of our company will be determined by your satisfaction. That is why we always listen to feedback and use it to further improve our products and services. Our aim? To build strong and lasting relationships with our customers, based on trust and mutual respect.

The right machine for your business

The convenience of NISSEI

Perfect harmony between machine and soft serve

NISSEI has been synonymous with high-grade soft serve machines for many years. We do everything in-house: from designs on the drawing table to the installation of our machines.

NISSEI is always looking for new ways to further improve your user experience. Because we use new technologies and innovative solutions, you are able to enjoy maximum convenience and soft serve of the highest quality.