Useful video instructions for
your soft serve machine

Have you forgotten how to correctly restart your soft serve machine after it has been cleaned? Or are you unable to find a particular feature on your touchscreen? NISSEI’s practical instruction videos allow you to resolve your issues in no time at all. We help you to find a solution step by step so that you can quickly get back to focusing on your sales activities.

How do you replace a syrup tube?

Do you have a combimachine and does your syrup tube need replacing? Quickly learn how by following the instructions.

Operating your Touch machine

The touchscreens on NISSEI machines contain a lot of different options. Discover all the possibilities.

Assembling the RAPP and starting up the soft serve machine

Has the RAPP been properly cleaned? Then it’s time for assembly and start-up of your soft serve machine. In this video, you’ll see exactly how to do it.

Disassembling and cleaning the RAPP

Good hygiene starts with a clean RAPP. In this video, you’ll see how to carefully disassemble and clean the RAPP to ensure your soft serve machine continues to perform optimally.

Adjusting viscosity and air incorporation

Adjusting the settings may seem difficult, but it’s not. Watch the video and see step by step how to adjust the viscosity and air incorporation of your machine.

Problems with the Auto Portion Milkshake

Does the Auto Portion Milkshake (APM) no longer work properly on your soft serve machine? You can easily resolve the issue with the help of this video.

Safely removing the mixer pump

Before you can clean the mixer pump, you must safely remove it from the machine. This video shows exactly how you can do that.

Disassembling and cleaning the mixer pump

The mixer pump on a soft serve machine consists of many components. This means you may need help when disassembling and cleaning the pump. Watch the video for a step-by-step explanation.

Measuring overrun in soft serve

Soft serve allows you to easily realise a high yield, but only if you make sure that your overrun is correct. This video shows how to make delicious, airy soft serve while realising a high margin.

Starting the soft serve machine after cleaning

Your machine has been cleaned thoroughly. But what is the correct way to re-start it? This video provides a detailed explanation about how to do this.

Refilling soft serve machine with Dry-Fill

Do you use Dry-Fill? If so, make sure that you refill your soft serve machine in the correct manner. You can avoid a lumpy soft serve mix by following the instructions in this video.

Assembling the mixer pump after cleaning

Once your mixer pump is completely clean, it must, of course, be re-assembled. These steps show how you can do this effectively.